Terms of Service

Last updated: March 23, 2026

Please read these Terms of Service ("Terms", "Agreement") carefully before using the PromotiAI AI-powered marketing automation platform (the "Service") operated by PromotiAI ("Company", "we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

1. Acceptance of Terms

By creating an account, accessing, or using PromotiAI, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and PromotiAI.

2. Description of Service

PromotiAI is an AI-powered marketing automation platform that provides:

• Automated marketing campaign creation and management
• Social media content generation and scheduling
• AI-driven ad optimization and performance tracking
• Integration with various social media and advertising platforms
• Analytics and reporting tools
• Team collaboration and workspace management features

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

You are responsible for:

• All activities that occur under your account
• Maintaining the security of your login credentials
• Promptly notifying us of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

3.3 Eligibility

You must be at least 18 years old and have the legal capacity to enter into this Agreement. By using our Service, you represent and warrant that you meet these requirements.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Service only for lawful business purposes in accordance with these Terms.

4.2 Prohibited Activities

You agree NOT to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Create or distribute spam, malware, or fraudulent content
• Infringe on intellectual property rights
• Engage in harassment, hate speech, or discriminatory practices
• Attempt to circumvent security measures or access unauthorized areas
• Use the Service for any illegal or unethical marketing practices
• Create fake accounts or impersonate others
• Interfere with or disrupt the Service or its servers

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Pricing and plan details are available on our website and may be updated from time to time.

5.2 Payment

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as expressly stated
• You authorize us to charge your payment method for all applicable fees
• We may suspend or terminate your account for non-payment

5.3 Free Trial

We may offer free trial periods for new users. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel.

6. Intellectual Property Rights

6.1 Our Rights

The Service, including all content, features, and functionality, is owned by PromotiAI and is protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of content you upload to our Service. By using our Service, you grant us a limited license to use, process, and display your content solely to provide our services to you.

6.3 AI-Generated Content

Content generated by our AI tools may be used by you for your marketing purposes. However, you are responsible for ensuring such content complies with applicable laws and platform policies.

7. Third-Party Integrations and Social Connections

Our Service integrates with the following third-party platforms to create and manage ad campaigns, publish social media posts, and retrieve performance data on your behalf:

• Facebook / Meta — Page management, post publishing, ad campaign creation and management, audience targeting, and performance analytics
• Instagram Business — Content publishing, comment management, and audience insights
• Google Ads — Ad campaign creation, budget management, bidding optimization, and performance tracking
• YouTube — Video uploads, channel analytics, and subscriber insights
• X (Twitter) — Post publishing, engagement tracking, and content management. Ad campaign management requires separate X Ads API approval
• LinkedIn — Professional content publishing and social sharing
• TikTok — Video publishing and content management

7.1 Authorization and Consent

When you connect a third-party platform to PromotiAI, you authorize us to act on your behalf using the OAuth permissions (scopes) granted during the connection process. This includes but is not limited to:

• Publishing posts and content to your connected social media accounts
• Creating, modifying, and managing advertising campaigns
• Setting and adjusting ad budgets and bidding strategies within limits you define
• Reading performance metrics, analytics, and audience data
• Managing ad creatives, targeting, and scheduling

7.2 Your Responsibilities

By connecting third-party platforms, you represent and warrant that:

• You have the authority to grant PromotiAI access to the connected accounts
• You will comply with each platform's advertising policies and terms of service
• You are responsible for all content published and campaigns run through the Service
• You accept responsibility for any ad spend incurred through campaigns managed by the Service

7.3 Revoking Access

You may disconnect any third-party platform at any time through your dashboard settings. Revoking access will stop PromotiAI from taking further actions on that platform, but will not reverse actions already taken (e.g., published posts or active campaigns). You may also revoke access directly from the third-party platform's settings.

7.4 Third-Party Limitations

Your use of these integrations is subject to each platform's terms of service and privacy policies. We are not responsible for the availability, functionality, or policy changes of third-party services. Platform API changes or account restrictions may affect Service functionality.

8. Data and Privacy

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

9. Service Availability and Modifications

• We strive for 99.9% uptime but do not guarantee uninterrupted service
• We may modify, suspend, or discontinue features with reasonable notice
• Scheduled maintenance will be announced in advance when possible
• We reserve the right to implement usage limits to ensure fair use

10. Termination

10.1 Termination by You

You may cancel your account at any time through your account settings or by contacting support.

10.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or our Acceptable Use Policy
• Fail to pay applicable fees
• Engage in fraudulent or illegal activities
• Pose a security risk to our Service or other users

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROMOTIAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

12. Indemnification

You agree to indemnify and hold PromotiAI harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration, except for injunctive relief which may be sought in court.

14. Changes to Terms

We may update these Terms periodically. Material changes will be communicated via email or through our Service at least 30 days before taking effect. Continued use constitutes acceptance of the revised Terms.

15. Contact Information

For questions about these Terms, please contact us: